Legal notice


✅ Here is the professional English version of the Terms of Service:

TERMS AND CONDITIONS OF SERVICE

Effective Date: June 2026

Provider: ORCA MARKETING AGENCY S.R.L. Registered Office: Strada ȘTEFAN CEL MARE, Nr. 187, Oraș Cajvana, Jud. Suceava, Romania CUI: 53003300 Trade Register No.: J2025092360003 EUID: ROONRC.J2025092360003

(hereinafter referred to as “ORCA Marketing Agency”, “the Provider”, “We”, “Us” or “Our”)

1. Scope and Application

These Terms and Conditions of Service (hereinafter referred to as the “Terms”) govern the contractual relationship between ORCA Marketing Agency S.R.L. and its clients (hereinafter referred to as the “Client” or “Customer”) regarding the provision of digital marketing, advertising, business consulting, IT consulting, and related services.

By accessing our website, requesting a quote, or concluding a contract, the Client fully and unconditionally accepts these Terms.

2. Services Provided

The Provider offers the following services:

  • Online advertising campaigns
  • Social media management
  • Content creation and visual identity
  • Consulting in marketing, business, and information technology
  • Other marketing and advertising services

The specific scope of services, price, and deadlines will be set out in a separate Offer or Individual Contract.

3. Contract Formation

The contract is deemed concluded upon written confirmation of the order by the Provider (via email, signed contract, or actual commencement of the services).

4. Prices and Payment Terms

  • All prices are expressed in LEI and do not include VAT unless otherwise stated.
  • Payment is due within 14 days from the invoice date, unless otherwise agreed.
  • In case of late payment, penalties of 0.5% per day of the overdue amount shall apply.
  • The Provider reserves the right to request an advance payment of up to 50% of the contract value.

5. Client Obligations

The Client undertakes to:

  • Provide all necessary information, materials, access credentials, and approvals in a timely manner;
  • Meet the payment deadlines;
  • Ensure that any materials provided to the Provider do not infringe third-party intellectual property rights.

6. Intellectual Property Rights

  • All concepts, strategies, texts, designs, and campaigns created by the Provider remain its property until full payment is received.
  • Upon full payment, the Client receives a non-exclusive, non-transferable, and limited right of use for the agreed purpose.
  • The Client guarantees that materials supplied to the Provider do not infringe any copyrights or other third-party rights.

7. Liability

  • The Provider is liable only for damages caused intentionally or through gross negligence.
  • Liability for indirect damages, loss of profit, or consequential damages is excluded.
  • The total liability of the Provider is limited to the value of the contract.

8. Force Majeure

Neither party shall be liable for failure to perform its obligations due to force majeure events (fire, flood, earthquake, war, pandemics, government restrictions, etc.).

9. Termination of the Contract

The contract may be terminated by:

  • Mutual agreement of the parties;
  • Expiry of its term;
  • Unilateral termination with 15 days’ written notice in case of material breach by the other party.

10. Dispute Resolution

Any disputes arising from this contract shall first be resolved amicably. If this is not possible, the disputes shall be submitted to the exclusive jurisdiction of the Courts of Suceava, Romania.

11. Personal Data Processing (GDPR)

The Provider processes the Client’s personal data in accordance with Regulation (EU) 2016/679 (GDPR). Details are available in the Privacy Policy.

12. Final Provisions

  • These Terms may be unilaterally amended by the Provider, with prior notice to the Clients.
  • The invalidity of one clause does not affect the validity of the remaining clauses.
  • These Terms are supplemented by the applicable Romanian law.

Acceptance of these Terms and Conditions By signing the contract or confirming the order, the Client declares that they have read, understood, and fully accepted these Terms and Conditions.